How Privacy Rules Follow Your Account
Our Privacy Policy covers the information needed to create and protect your account, including your phone verification record, login activity, device details and payment references. When you use DANA, OVO, GoPay or QRIS, we receive transaction status or reference details needed to match a wallet action
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with your account; we do not describe those rails as a reason to collect unrelated personal details. Bank transfer and virtual account references may also appear in account records. We retain records for account security, dispute handling and legal duties, then remove or restrict them when
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the applicable retention period ends. You can ask us what we hold, request a correction, or ask about deletion through the support path below. Access depends on local law and is available where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
